Shipping & Returns

 

Shipping Information

Shipping is calculated at time of order.

Ground — $10 flat rate
2nd Day — $30 flat rate
Overnight – $40 flat rate

 

Returns, Refunds, & Exchanges

We hope you will enjoy the purchases you’ve made, and look forward to hearing how you like them.

We do not offer refunds or accept returns. This includes all products including but not limited to:

* Gift cards

* Downloadable software products: Because our products are digital and immediately copied to your computer, we do not offer refunds or exchanges. To prevent unwanted purchases, we have produced several details videos for you that show the features and content of our work, including demonstrating their use. If you have any questions, please contact us before purchasing the products.

*MGSCC Hard Copy Workflow Manual and Management Tools: Because our books can be read and copied, we also do not provide exchanges or refunds. To prevent unwanted purchases, we have produced several details videos for you that show the features and content of our work, including demonstrating their use. If you have any questions, please contact us before purchasing the products.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at rusmanconsultingsolutions@gmail.com and send your item to: 2015 E Kensington Ave, Salt Lake City, UT, 84108, United States.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a merchandise credit to the gift giver and he will find out about your return.

Shipping

You will be responsible for paying for your own shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.